About Us

Our Mission

“Empowering You to Live Life Your Way.”

We empower our clients by focusing on their strengths and abilities, enabling them to lead fulfilling and independent lives. Our collaborative approach involves working closely with clients, families, and support networks to achieve optimal outcomes. Our mission is more than a statement—it’s our commitment to walk alongside you, every step of your journey.

About Resolved Care Services

At Resolved Care Services (RCS), we provide exceptional and comprehensive NDIS services tailored to your unique needs. With over 25 years of combined multidisciplinary expertise—including management, case workers, mental health nurse specialists, and dedicated support staff—we offer culturally safe, specialised care to individuals with diverse requirements.

Our specialised experience includes:

  • Alzheimer’s and early-onset dementia
  • Adolescent Case Management
  • Child Protection & Out-of-Home Care (OOHC)
  • Forensic Mental Health
  • Aged Care & NDIS Complex Needs Support
  • Senior-level Clinical Nursing Management
  • Over 22 years of experience in neurosciences nursing care, covering acute and subacute stroke management, Parkinson’s disease, Motor Neurone Disease, Multiple Sclerosis, and post-surgical brain and spinal care.

At RCS, quality care is not just a promise—it’s our purpose. We build relationships rooted in trust, dignity, and respect, creating communities where everyone feels seen, heard, and valued.

Caring welcoming adult son
Happy woman with intellectual disability listening to music outdoors

Our Community

Our culture of care

We believe a strong, caring culture is fundamental to the services we provide to our clients and staff. At Resolved Care Services, care extends beyond our clients and their families—it is integral to how we interact and treat everyone within our community and organisation.

We are committed to a workplace culture that honours dignity, respect, and inclusivity, ensuring our policies, practices, and beliefs support these values.

Our Values

Compassion

We approach every interaction with empathy, kindness, and understanding.

Integrity

We uphold the highest standards of honesty, transparency, and ethical conduct.

Respect

We honour the dignity and worth of every individual, fostering an inclusive and supportive environment.

Excellence

We strive for excellence in all aspects of our services, continually seeking to improve and innovate.

What Drives Us

We are committed to you: Your needs, goals, and abilities are at the core of our work. We focus on providing personalised support tailored specifically to benefit you and your family.

We work better together: Teamwork and collaboration drive our effectiveness. Our inclusive culture leverages the diverse strengths of our team to maximise care outcomes for our clients, families, staff, and community stakeholders.

We are purpose-driven: Your abilities inspire our daily activities. We connect our work directly to your goals and achievements, collaborating closely with community supports to enhance your capabilities.

What keeps us going: As a Christian organisation, love is our guiding principle. We foster a supportive environment where everyone—clients, staff, and community—are treated with kindness, dignity, and respect, irrespective of their background or culture.